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Sales and Customer Service Leader

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São Paulo, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$80.000 - R$120.000
Job Title: Sales and Customer Service Leader

This role is responsible for overseeing a team providing exceptional customer service, achieving productivity targets, and dealing with complex customer queries.

The ideal candidate will have excellent communication skills, be able to work unsupervised, and possess a strong understanding of customer needs and market trends.

Key Responsibilities:
  • Lead a team in delivering outstanding customer service and resolving complex issues.
  • Develop and implement customer contact plans to engage potential customers and build new relationships.
  • Monitor team members' use of CRM systems, identifying and resolving standard issues.
  • Assign short-term work schedules to team members and organize complex documents using Microsoft Office applications.
Requirements:
  • High school diploma or equivalent.
  • Experience in sales and customer service, preferably in a leadership role.
  • Excellent verbal and written communication skills.
  • Ability to analyze data trends and provide technical guidance as needed.
Benefits:
  • Opportunity to work in a dynamic and innovative environment.
  • Chance to develop leadership skills and take on new challenges.
  • Competitive salary and benefits package.
How to Apply:

To apply for this role, please submit your application online via our careers portal. Ensure that your application includes your earliest possible starting date and salary expectations.