Strategic Digital Relationship Manager

Há 4 dias

Fortaleza, Ceará, Brasil beBeeDigitalMarketing Tempo inteiro R$82.000 - R$97.000

Job Title: Strategic Digital Relationship Manager

We are seeking an organized and entrepreneurial-minded individual to manage relationships with small and medium-sized business owners.

This is an exciting opportunity to work with a dynamic team, delivering exceptional digital marketing solutions and driving business growth for our clients.

Key Responsibilities:

  • Client Onboarding: Lead the onboarding process for new clients, ensuring smooth transitions and setting expectations for ongoing service.
  • Client Relationship Management: Serve as the main point of contact for SMB owners, understanding their business needs and translating those into actionable strategies.
  • Internal Coordination: Communicate effectively with the internal delivery team to ensure client requests and concerns are addressed promptly and accurately.
  • Client Support: Handle client inquiries, either resolving issues personally or collaborating with the delivery team for additional data or solutions as needed.
  • Upsell and Cross-sell Opportunities: Actively identify opportunities to upsell additional services and close deals to enhance the client's digital marketing strategy.

Requirements:

  • Experience in Digital Marketing: Proven track record managing clients in web development, SEO, PPC, or related digital marketing services.
  • Communication: Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients and internal teams.
  • Entrepreneurial Mindset: Ability to think strategically and creatively to drive business growth and client satisfaction.
  • Upselling Expertise: Experience in identifying upsell opportunities and converting them into revenue-driving actions.

Why Work with Us?

  • Competitive salary.
  • Opportunity to work with a dynamic team.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.

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