
Customer Success Director
Há 4 dias
We are seeking a seasoned Customer Success Team Manager to lead our onboarding, expansion, and retention efforts. The ideal candidate will have experience in CS leadership, having led other leaderships in SaaS companies, and possess strong execution capabilities.
Key Responsibilities:- Develop high-performance talent with a focus on efficiency and effectiveness.
- Lead cross-functional teams to achieve business objectives and drive growth.
- Build and scale processes to ensure predictability and efficiency across all fronts.
- Establish clear performance metrics (MRR, churn, NRR, activation, onboarding time) and ensure their achievement.
- Drive product adoption through data-driven decisions and personalized journeys.
- Identify opportunities for upsell and cross-sell.
- Reduce churn through action plans based on data and feedback.
- Advanced degree in Business Administration or related field.
- Strategic vision with excellent communication and stakeholder management skills.
- Experience with tools such as Hubspot CRM and proficiency in data analysis.
- Analytical ability to make informed decisions.
- Owner profile: responsible for results, not just processes.
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Customer Success Team Manager
Há 5 dias
Serra, Espírito Santo, Brasil Doctoralia Brasil Tempo inteiroOverviewDescrição da empresaDo you want to work on the largest healthcare platform in the WORLD?We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per monthWe currently have more than 2 million healthcare professionals in our...
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Senior Software Engineer
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Accounts Receivable analyst
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Serra, Espírito Santo, Brasil TD SYNNEX Brasil Tempo inteiro2 days ago Be among the first 25 applicantsAbout the Role:The Accounts Receivable analyst maintains the collection, reconciliation, and resolution of assigned Accounts Receivable balances for a large dynamic technology organization. Working in a fast-paced environment, this role professionally collects and reconciles Accounts Receivable balances both timely...
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Customer Success
1 semana atrás
Serra, Brasil ESTUDANDO CURSO ONLINE Tempo inteiroO nosso maior objetivo é encantar os nossos clientes. O time de Customer Success (ou time de atendimento ao cliente) tem a missão de entregar o sucesso para os clientes, realizando reuniões de revisão, treinamentos, implantação de novos projetos e alinhando as expectativas dos clientes. O seu objetivo como Customer Success será se tornar um parceiro...
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Customer Success Cs
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Serra, Brasil My Way Recrutamentos Tempo inteiroBem-vindo Customer Success! A Vivian Chiabay, um escritorio de Arte, está em busca de um profissional altamente qualificado para a vaga de vendedor interno na cidade de Serra, ES. Estamos em busca de um(a) profissional para atuar no cargo de Analista de Sucesso do Cliente Pleno, de forma presencial em nosso escritório aqui na Serra. Você irá atuar...
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Analista de Customer Experience
Há 3 dias
Serra, Brasil DIVISÃO COMÉRCIO DO GRUPO ÁGUIA BRANCA Tempo inteiro**Descrição**: - Mapeamento da jornada do cliente; - Planejamento e estratégias de relacionamento com o cliente; - Realizar o acompanhamento das áreas para melhorias da experiência do cliente; - Planejamento de ações para disseminação da cultura de centralidade no cliente. **Requisitos**: - Ensino superior em Administração, Marketing ou áreas...
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Managing Director
2 semanas atrás
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Account Executive
Há 20 horas
Itapecerica da Serra, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$45.000 - R$75.000Customer Success ManagerThis role is responsible for driving customer success by delivering personalized campaigns and maximizing ROI.Key Responsibilities:Design and deliver targeted marketing campaigns to enhance customer engagement.Collaborate with cross-functional teams to execute CRM plans and ensure campaign success.Monitor and analyze campaign...
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Visionary Creative Director
1 semana atrás
Vargem Grande da Serra, Minas Gerais, Brazil beBeeCreativeDirector Tempo inteiroSenior Creative Director Opportunity. We are seeking a skilled and experienced Senior Creative Director to join our team. As a key member of our creative leadership, you will be responsible for delivering high-quality creative work that drives business results.Visionary Creative DirectorLead Creative Director Job Description. We are seeking an experienced...
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Analista de Customer Experience
1 hora atrás
Itapecerica da Serra, São Paulo, Brasil DIVISÃO COMÉRCIO DO GRUPO ÁGUIA BRANCA Tempo inteiro**Descrição**:- Mapeamento da jornada do cliente;- Planejamento e estratégias de relacionamento com o cliente;- Realizar o acompanhamento das áreas para melhorias da experiência do cliente;- Planejamento de ações para disseminação da cultura de centralidade no cliente.**Requisitos**:- Ensino superior em Administração, Marketing ou áreas...
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Customer Success Team Manager
Há 2 dias
Itapecerica da Serra, São Paulo, Brasil Doctoralia Brasil Tempo inteiroOverviewDescrição da empresaDo you want to work on the largest healthcare platform in the WORLD?We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per monthWe currently have more than 2 million healthcare professionals in our...
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especialista de customer service
3 semanas atrás
Araçoiaba da Serra, São Paulo, Brasil VITAFOR Tempo inteiroEspecialista de Customer Service – Araçoiaba da Serra/SP Atuação de forma presencial.Responsável por estruturar e implementar a área de Sucesso do Cliente (Customer Service) para B2B e B2C em indústria.Requisitos:Superior completo em Administração, Engenharia, Logística ou áreas correlatas;Cursando pós-graduação em Logística ou Gestão de...
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especialista de customer service
4 semanas atrás
Araçoiaba da Serra, São Paulo, Brasil VITAFOR Tempo inteiroEspecialista de Customer Service – Araçoiaba da Serra/SPAtuação de forma presencial. Responsável por estruturar e implementar a área de Sucesso do Cliente (Customer Service) para B2B e B2C em indústria.Requisitos: Superior completo em Administração, Engenharia, Logística ou áreas correlatas; Cursando pós-graduação em Logística ou Gestão de...