Room Coordinator

1 dia atrás


São Paulo, São Paulo, Brasil beBeeHospitality Tempo inteiro R$75.000 - R$95.000
Job Role Overview

The Rooms Coordinator is essential to a seamless guest experience, overseeing room assignments, pre-registration, and key packet preparation.

Key Responsibilities:
  • Monitor and track room change requests, communicating status to staff
  • Confirm reservations and cancellations
  • Daily review of out-of-order rooms
  • Verify rate accuracy against market codes and document exceptions
  • Review and adjust guest billing
  • Process guest paperwork or documentation
  • Manage check-ins and check-outs
  • Activate room keys and ensure secure payment
Additional Tasks:
  • Identify over-commitments and perform duplicate reservation checks
  • Block rooms as needed
  • Run daily reports
  • Follow up with guests to ensure requests are met
Requirements:
  • Familiarity with hotel operations and systems
  • Excellent communication and organizational skills
  • Ability to work accurately under pressure
  • Strong attention to detail and multitasking ability


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