Product Expert

Há 2 dias


São Paulo, São Paulo, Brasil beBeeProduct Tempo inteiro R$90.000 - R$140.000
Job Mission
The role of the Product Specialist involves serving as an interface between different departments, leveraging technical product knowledge to deliver exceptional service and customer experiences. Key responsibilities include collecting and organizing product knowledge bases, distilling complex technology into user-friendly content, and providing training to call centers and sales teams. Additionally, the specialist will facilitate feedback and data collection for product-related analysis.

Required Skills and Qualifications
To excel in this position, candidates must possess a Bachelor's degree or higher in Engineering (preferably) or have equivalent product knowledge. Fluency in English is essential, along with at least 2 years of experience in product expertise, preferably in hybrid or electric technology. Knowledge of automotive products and experience interacting with customer care operations are significant assets. The ideal candidate will also demonstrate capabilities in basic collection, sorting, analysis, execution, thinking, and decision-making, as well as proficiency in schedule management, problem-solving, and reporting. Furthermore, experience with the hybrid model (3x in-person, 2x remote) is preferred, with a location preference for São Paulo-SP South Zone.

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