Customer Relationship Development Manager
Há 3 dias
We are seeking a detail-oriented professional to join our team as an Engagement Manager. In this role, you will be responsible for managing financial and legal matters for each customer, ensuring compliance with contracts and commercial terms.
- You will own governance and reporting requirements, partnering with customers to meet their needs.
- Partner with Client Directors as necessary, passing along relevant information in a timely manner.
- Create and maintain meaningful relationships with customers, giving you insight into their business, goals, and needs.
- Establish a relationship with our consultants, learning their strengths and weaknesses, and supporting the delivery of high-quality work to our customers.
- Be a Workday PSA expert, accurately and efficiently managing customers through activities such as project set-up, staffing, forecasting, invoicing, reporting, etc.
- Understand critical success factors for Spark & Grow, ensuring projects have an applicable milestone plan and timeline in place to achieve these success factors.
- Bachelor's degree from an accredited institution with a major in a related field such as business or technology.
- Ability to travel as required.
- 2 years of related professional experience.
- HR or Financials software implementation or post-production support experience.
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