
Technical Lead for Marketing Analytics Solutions
Há 4 dias
We're shaping the future of marketing analytics by empowering marketers with actionable insights.
Our next-gen attribution and marketing analytics platform aggregates and normalizes campaign data from thousands of channels.
We connect it with lower-funnel attribution, delivering ROI measurement across every touchpoint.
The RoleWe're looking for a Senior Product Support Escalation Engineer - a problem-solver who thrives in fast-paced environments.
This role involves being the technical voice for customers, tackling complex issues, and shaping how our product evolves.
Key Responsibilities:- Be the primary technical support contact for customers, partners, and internal teams.
- Troubleshoot complex technical issues and drive resolutions.
- Partner with cross-functional teams to improve product functionality.
- Provide expert guidance on integration and deployment.
- Mentor team members with your deep technical expertise.
- Advocate for customers by bringing feedback into product discussions.
- 4+ years in technical product support (B2B/SaaS preferred).
- Hands-on experience supporting software in production environments (Mobile & Web).
- Strong skills in scripting, SQL, APIs, HTML, HTTP, and debugging tools.
- Experience in mobile advertising analytics or AdTech is a plus.
- Excellent problem-solving, analytical, and communication skills.
Work with cutting-edge technology and products.
Be part of a dynamic, innovative company.
Collaborate with talented global teams.
A culture that values innovation, ownership & customer satisfaction.
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