Incident Management Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeCompliance Tempo inteiro R$60.000 - R$80.000

Our company seeks a seasoned professional to manage critical safety and security incidents across assigned regions. The ideal candidate will have experience in field operations, incident management, law enforcement, corporate security, or related risk areas.

Key Responsibilities:
  1. Manage critical safety and security incidents across assigned regions.
  2. Document events with accuracy and coordinate responses across legal, operations, and leadership teams.
  3. Act as an escalation point for complex or high-severity cases.
  4. Monitor local safety risks and trends in mobility, public security, and infrastructure.
  5. Provide actionable guidance to local operations on incident prevention, courier safety, and area-specific threats.
  6. Build and maintain effective working relationships with public safety agencies, traffic authorities, criminal investigation units, and labor unions.
  7. Facilitate communications with external entities to resolve incidents or enable business continuity.
Support for Business Execution:
  1. Assist regional teams in executing safe logistics operations, especially during high-risk deployments or local activations.
  2. Provide safety planning support for new projects or regional expansions.
Safety Culture and Internal Education:
  1. Promote a culture of safety and accountability across teams and field staff.
  2. Coordinate internal safety campaigns, training sessions, and procedural briefings.
Data Review and Prevention Strategy:
  1. Analyze incident patterns and propose data-driven prevention strategies.
  2. Create and maintain risk dashboards and contribute to the continuous improvement of internal safety protocols.
Field Inspections and Compliance Checks:
  1. Conduct scheduled and ad hoc site visits to ensure adherence to safety protocols.
  2. Identify areas for improvement and report findings to senior leadership.

The ideal candidate will have strong interpersonal and communication skills, especially under pressure, and a solid understanding of regulatory frameworks.

  • Incident Management Investigator

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeInvestigator Tempo inteiro R$60.000 - R$80.000

    Job Summary">We are seeking a proactive Incident Management Specialist to play a crucial role in ensuring business continuity and protecting customer experience.">The successful candidate will be responsible for proactively managing incidents, performing monitoring and incident management activities, and working on shifts (16/7 coverage) to monitor multiple...

  • Performance Incident Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeincident Tempo inteiro R$50.160 - R$66.656

    Incident Management Specialist RoleThe primary objective of this role is to perform monitoring and incident management activities. This entails performing various tasks such as monitoring, incident response, redundancy activation, and documentation.

  • Incident Prevention Specialist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeAutomation Tempo inteiro R$80.000 - R$110.000

    Incident Prevention SpecialistWe are seeking an experienced Incident Prevention Specialist to contribute to our proactive incident analysis and prevention strategies.The successful candidate will be responsible for ensuring Problem Management best practices and execution in a consistent, practical, and viable way. This includes conducting Root Cause Analysis...

  • Dedicated IT Incident Resolution Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeincident Tempo inteiro R$57.161 - R$73.883

    We are seeking a highly skilled and experienced Incident Manager to join our team at New Era Technology. As an Incident Manager, you will be responsible for monitoring various global Network Monitoring and ticket buckets for dedicated clients to ensure timely assignment and resolution of incidents to meet Service Level Agreements.Key...

  • Incident Management Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeInnovation Tempo inteiro R$155.136 - R$216.096

    Incident Management ProfessionalWe are a global leader in Fintech and payments, moving money and information to drive the world forward.We connect financial institutions, corporations, merchants, and consumers through millions of transactions daily.Our innovative solutions make every transaction secure, reliable, and quick.When you use your credit card,...

  • Incident Resolution Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeIncident Tempo inteiro R$47.000 - R$62.000

    Job OpportunityWe are looking for a proactive and skilled Incident Management professional with excellent communication, attention to detail, reaction time and problem-solving skills.Key Responsibilities:Perform monitoring, incident management, redundancy and incident reporting activities on a 24/7 basis.Work collaboratively with cross-functional teams to...

  • Senior Analyst for Incident Resolution

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeAnalysis Tempo inteiro R$845.690 - R$1.012.885

    Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Software Applications team.Enters and participates in the scope and impact evaluation of an incident into a corporate ticketing system and tracking system to document the status and resolution of incidents.Documents the steps taken to reach incident milestones to come...

  • Senior Risk Management Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeRisk Tempo inteiro R$80.000 - R$120.000

    Job Title: Senior Risk Management SpecialistJob DescriptionAs a Senior Risk Management Specialist, you will be responsible for overseeing the incident response and risk management across assigned regions. This role involves liaising with public agencies and internal stakeholders to ensure effective governance of safety and risk.Key ResponsibilitiesManage...

  • Risk Management Compliance Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeRisk Tempo inteiro R$180.000 - R$210.000

    Compliance Specialist - Risk ManagementWe are seeking a seasoned Compliance Specialist to spearhead our risk management initiatives, ensuring seamless compliance with program policy requirements and mitigating Selling Partner API (SP-API) related risks.

  • Senior Incident Resolution Specialist

    Há 20 horas

    São Paulo, São Paulo, Brasil beBeeAnalysis Tempo inteiro R$900.000 - R$1.200.000

    Incident AnalystWe're seeking a skilled professional to join our Software Applications team in Latin America & The Caribbean.This role offers professional development opportunities and the chance to be part of an award-winning Fortune 500 company.The ideal candidate will have flexibility to work from home, a people-centered environment, contact with teams...