IT Portfolio Manager

Há 4 dias


Buenos Aires, Brasil beBeeCustomer Tempo inteiro R$90.000 - R$150.000
Job Overview">

The Enterprise Customer Success Manager plays a pivotal role in mitigating risk and driving customer loyalty by streamlining product adoption and fostering account growth.

This key position develops trust with customers, understands their objectives, and aligns expectations to enhance satisfaction.

Key Responsibilities:

  • Onboard new customers, introducing products such as Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, and data applications.
  • Coordinate complex projects with developers, IT managers, and decision-makers across various industries.
  • Collaborate with Sales, Engineering, and Support teams to develop engagement strategies.
  • Manage customer portfolios, identify growth opportunities, and mitigate renewal risks.
  • Lead weekly customer and business reviews, prioritize blockers, and coordinate with internal teams.
  • Advocate for customers internally, influencing product roadmaps, documentation, and processes.

Candidates should possess at least 5 years of IT-related experience, familiarity with Linux OS, data applications, storage, cloud, networking, security, migration, or IoT. Strong presentation skills, process improvement expertise, and team collaboration are essential.



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