
Customer Success Growth Strategist
2 semanas atrás
We are seeking a seasoned leader to drive customer satisfaction and growth across the portfolio. The ideal candidate will possess strong leadership, excellent relationship and problem-solving skills, with experience in the renewable space.
- Lead the customer journey post contract execution, ensuring target achievement and service excellence.
- Act as the main escalation point for complex issues, liaising with executive leadership.
- Drive project quality and continuous service improvement initiatives.
- Foster collaboration and long-term relationships between clients and internal stakeholders.
The successful candidate will have a commercial mindset, business development orientation, clear organizational and planning capabilities, people-oriented with a focus on talent development, analytical and solutions-oriented approach, and project management expertise.
Key Skills and QualificationsLeadership - Proven track record of leading high-performing teams.
Commercial Acumen - Strong understanding of business operations and market trends.
Relationship Building - Excellent stakeholder management and negotiation skills.
Problem Solving - Ability to analyze complex issues and develop effective solutions.
Why This Role MattersThis is an exceptional opportunity to drive customer success and contribute to the growth of our organization. If you are a strategic thinker with a passion for delivering results, we encourage you to apply.
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