
Customer Service Excellence Specialist
Há 3 dias
Customer Service Excellence Specialist
">This is a rare opportunity to join our Customer Care Team as a Customer Service Excellence Specialist. We are seeking a highly skilled professional to manage customer care in the assigned region, ensuring seamless delivery of exceptional service experiences.
">The ideal candidate will possess excellent communication and interpersonal skills, with the ability to analyze complex cases, provide effective solutions, and ensure customer satisfaction. Strong time management and organizational skills are also essential for this role.
">As a Customer Service Excellence Specialist, you will be responsible for managing customer care in the assigned region, coordinating feedback, and recommending solutions to underperformance issues. You will work closely with various departments at Head Office to gather information and carry out background investigations.
">Key qualifications include:
">- Familiarity with Consumer Legislation of the assigned country/region.
- Commercial acumen and ability to spot market trends.
- Excellent written and verbal communication skills.
- Strong influencing and negotiation skills.
- Ability to analyze complex cases and determine customer requests and intent.
- Detail-oriented and organized.
Preferred qualifications include minimum 3-year airline background, strong analytical skills, and ability to work under minimum supervision.
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Customer Experience Manager
1 dia atrás
Aeroporto Internacional de Guarulhos, Brasil beBeeCustomerCare Tempo inteiro R$80.000 - R$120.000Job Overview">We are seeking a highly skilled Customer Care Officer to join our team.This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for managing customer care in the assigned region.You will deliver exceptional customer service to customers who have experienced a service failure, responding to...
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Customer Care Outstations Officer
Há 4 dias
Aeroporto Internacional de Guarulhos, Brasil Qatar Airways Tempo inteiroWe are pleased to announce an incredibly exciting opportunity to join our Customer Care Team based in Sao Paolo, Brazil. As the Customer Care Outstations Officer, you will be responsible for the management of Customer Care in the assigned region, delivering the highest level of customer service to customers who have experienced a service failure....
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Vaga De Field Service Specialist
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiroField Specialist Role · The Field Specialist is a critical position responsible for ensuring the safe, efficient, and reliable delivery of products and services to customers.Main Responsibilities:Deliver Results On-Time: Ensure all job deliverables are accurate and complete.Responsible for service delivery execution.Plan, coordinate, and execute coil tubing...
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Customer Engagement Specialist
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil beBeeSuccess Tempo inteiro R$60.000 - R$90.000Customer Engagement SpecialistThe ideal candidate will have a strong background in customer success and relationship-building, with excellent communication and interpersonal skills.
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Service Excellence Specialist
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSupport Tempo inteiro R$56.208 - R$76.355Job OpportunityWe are seeking a dedicated professional to join our communication service innovation team, providing virtual number solutions worldwide.About the Role:The ideal candidate will be responsible for collecting and organizing user feedback across products, reporting high-frequency issues to the team.This role involves preparing and delivering...
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Estagiario de customer service
2 semanas atrás
Guarulhos, São Paulo, Brasil Netvagas Tempo inteiroVocê está buscando sua primeira oportunidade no mercado de trabalho? Então esta vaga de Estágio em Customer Service pode ser a chance perfeita para vocêComo Estagiário de Customer Service, suas principais responsabilidades serão:Prestar um atendimento ágil e eficiente aos clientes, seja por telefone, e-mail ou chat. Registrar e acompanhar as...
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Customer Experience Representative
1 dia atrás
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerEngagement Tempo inteiro R$60.000 - R$85.000Customer Engagement RoleAt Patrianna, we're dedicated to delivering exceptional gaming experiences. As a dynamic team, we embrace innovation and excellence in our approach to customer engagement.We're seeking a Customer Engagement Specialist to connect with potential customers, guide them through the onboarding process, and ensure a smooth transition onto...
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Customer Service Professional
Há 5 dias
Rio de Janeiro, Rio de Janeiro, Brasil beBeeSupport Tempo inteiro US$87.000 - US$104.800Customer Support SpecialistWe are looking for a skilled customer support specialist to join our team. The ideal candidate will have experience in a fast-paced environment and be proficient in resolving customer issues efficiently.Key Responsibilities:Provide world-class support to customers throughout their lifecycleResolve customer issues promptly and...
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Customer Service Specialist
Há 15 horas
Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro R$24.342 - R$41.927Job Title: Customer Service ExpertJob DescriptionThe primary objective of this position is to enhance customer retention by effectively addressing and resolving customer complaints and issues. This entails providing timely follow-up on customer concerns, utilizing specialized offers and tools to retain customers and escalate complex problems.The ideal...
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Customer Engagement Specialist
Há 4 dias
Rio de Janeiro, Brasil Patrianna Tempo inteiroAt **Patrianna**, we are passionate about delivering **world-class gaming experiences** to millions of players around the globe. As a dynamic, international team, we embrace a **collaborative remote-working culture** that prioritises **innovation and excellence** in everything we do. Our commitment to **customer engagement and satisfaction** drives us to...