VIP Client Liaison Specialist

Há 5 dias

Buenos Aires, Brasil beBeeCustomer Tempo inteiro R$80.000 - R$120.000

We are seeking a skilled professional to join our team as a VIP Account Manager.

Job Description

This role involves building long-term relationships with our most valued customers, providing exceptional service and ensuring their satisfaction. As a VIP Account Manager, you will be responsible for creating personalized experiences that foster trust and loyalty among our highest-spending clients.

The successful candidate will possess excellent communication skills, the ability to work effectively in a fast-paced environment, and a keen understanding of customer behavior. If you have experience working with account management software, CRM systems, and a passion for delivering outstanding customer service, we encourage you to apply.

Key Responsibilities
  • Develop and maintain strong relationships with assigned customers through proactive communication and tailored solutions
  • Provide accurate and timely information to customers via various channels
  • Meet or exceed sales targets and call handling quotas while consistently delivering exceptional service
  • Handle customer complaints in a fair and timely manner, offering creative solutions and follow-up to ensure resolution
  • Foster open communication and teamwork within the customer service department
Required Skills and Qualifications
  • Strong phone handling skills, active listening, and adaptability
  • International team collaboration and customer orientation
  • Ability to multitask, prioritize tasks, and manage time effectively under pressure
  • Accountability, conscientiousness, and a proven track record in customer service, preferably in a high-stakes environment
What We Offer
  • A competitive salary package and monthly/annual performance-based bonuses
  • Milestone rewards and monetary vouchers for special occasions
  • A comprehensive benefits package including medical insurance and pension plan options
  • An exciting work environment with regular company activities, social events, and opportunities for professional growth and development

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