Professional Technical Support Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$41.000 - R$60.700

**Job Title:** IT Helpdesk Engineer

About the Role

The IT Helpdesk team is responsible for providing top-notch support to our employees. As an IT Helpdesk Engineer, you will be the primary point of contact for all IT-related queries and issues.

Key Responsibilities
  • Infrastructure Support: Ensure the smooth operation of Active Directory, Office 365, Exchange Online, SharePoint Online, Intune, and local area networks.
  • IT Asset Management: Oversee the purchase and inventory of IT assets and equipment.
  • Troubleshooting: Resolve technical issues in a timely and efficient manner.
  • Customer Service: Provide exceptional support to our employees, ensuring their experience is seamless and satisfying.
  • Training: Deliver basic training on Microsoft Office applications to enhance user productivity.
  • Documentation: Create and maintain accurate support documentation and arrange for external technical support when necessary.
Requirements

To succeed in this role, you will need excellent communication skills, a strong analytical mindset, and the ability to work well under pressure. Proficiency in MS Office applications and familiarity with Active Directory, Office 365, and other relevant technologies are essential.

What We Offer

We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

Join Our Team

If you are passionate about delivering exceptional customer service and have a knack for resolving complex technical issues, we encourage you to apply for this exciting opportunity.

  • Senior Technical Support Professional

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSecurity Tempo inteiro R$834.900 - R$1.163.000

    Technical Support SpecialistWe are seeking a highly skilled professional to provide technical assistance to customers.

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro US$90.000 - US$120.000

    Technical Support Specialist RoleWe're seeking a skilled technical support specialist to provide top-notch customer support. This role combines solution engineering expertise with creative problem-solving to ensure our customers get the most out of their experience.As a technical support specialist, you'll be responsible for investigating and resolving...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeSpecialist Tempo inteiro R$120.000 - R$180.000

    Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will play a critical role in ensuring our customers receive exceptional technical support.Key Responsibilities:Solve complex technical issues and provide expert-level support to both internal and...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$40.593 - R$55.124

    Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. The ideal candidate will have excellent analytical and communication skills, as well as the ability to gather relevant information systematically and identify needs and solve problems following instructions.The technical support specialist...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$55.000 - R$77.000

    Technical Support and Issue ResolutionIn this role, you will have the opportunity to act as the first level of technical support, providing product support to internal and external customers via phone and email. You will identify and resolve basic product issues using data collection, troubleshooting, and remote connections to customer systems. You will also...

  • Technical Support Professional

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$4.000 - US$8.000

    Technical Support SpecialistWe are seeking an exceptional technical support specialist who can deliver outstanding customer service. This role combines solution engineering expertise with creative problem-solving to ensure our customers get the most out of their experience.Key responsibilities:Provide expert-level technical support for software,...

  • Technical Support Professional

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$35.000 - R$45.000

    Resolving complex issues requires a unique blend of analytical skills and technical expertise. As a Junior Application Support Specialist, you will collaborate with cross-functional teams to identify and troubleshoot software problems.Key ResponsibilitiesEvaluate technical data to diagnose issues and implement effective solutions.Collaborate with IT teams to...

  • Technical Support Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$40.000 - R$80.000

    Technical Support SpecialistWe are seeking an experienced professional to fill a key role in our IT department.Responsibilities:Provide technical support and assistance to customersAnalyze and resolve problems related to productsWork independently to adapt work priorities to meet customer needsImplement database analyzes and proceduresPlan and implement...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$90.000 - US$120.000

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled and experienced professional to join our team as a Technical Support Specialist. This role will be responsible for providing technical assistance to clients across the Americas, with a focus on South America.Key Responsibilities:Deliver exceptional technical support to clients,...

  • Technical Support Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$115.605 - R$151.890

    We are seeking an experienced professional to join our team as a Technical Support Specialist.Job DescriptionThis is a dynamic opportunity for a skilled and dedicated individual to provide technical assistance to customers via various communication channels. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving...