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Senior Risk Management Specialist
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We are seeking an experienced and skilled Senior Risk Management Specialist to join our team.
- Responsibilities:
Incident Response & Field Investigation
- Manage critical safety and security incidents across assigned regions, ensuring prompt response and effective resolution.
- Document events with accuracy and coordinate responses across various stakeholders.
- Act as an escalation point for complex or high-severity cases, providing expert guidance and support.
Monitoring and Guidance
- Monitor local safety risks and trends in mobility, public security, and infrastructure, identifying potential areas of concern.
- Provide actionable guidance to local operations on incident prevention, courier safety, and area-specific threats, enhancing overall risk awareness.
Government and Public Agency Liaison
- Establish and maintain effective working relationships with public safety agencies, traffic authorities, criminal investigation units, and labor unions, facilitating collaboration and information sharing.
Support for Business Execution
- Assist regional teams in executing safe logistics operations, especially during high-risk deployments or local activations, ensuring seamless delivery.
- Provide safety planning support for new projects or regional expansions, mitigating risks and ensuring compliance.
Safety Culture and Internal Education
- Promote a culture of safety and accountability across teams and field staff, fostering a proactive approach to risk management.
- Coordinate internal safety campaigns, training sessions, and procedural briefings, reinforcing essential knowledge and best practices.
Data Review and Prevention Strategy
- Analyze incident patterns and propose data-driven prevention strategies, informing business decisions and driving improvement initiatives.
- Create and maintain risk dashboards, providing actionable insights and contributing to the continuous enhancement of internal safety protocols.
Field Inspections and Compliance Checks
- Conduct scheduled and ad hoc site visits to ensure adherence to safety protocols, verifying compliance and identifying areas for improvement.
Requirements:
- Prior experience in field operations, incident management, law enforcement, corporate security, or related risk areas.
- Strong interpersonal and communication skills, especially under pressure, enabling effective stakeholder engagement.
- Experience dealing with public institutions and emergency services, ensuring seamless collaboration and information exchange.
- Solid understanding of regulatory frameworks and safety standards, guiding informed decision-making.
- Willingness to work in rotational shifts or on-call as part of a 24/7 operational coverage, demonstrating adaptability and commitment.
- Demonstrated ability to adapt to high-stress environments and rapidly changing situations, maintaining composure and expertise.
- Fluency in Portuguese; English is an asset, enhancing international collaboration and communication.
