SAP Technical Service Manager

1 semana atrás

São Paulo, São Paulo, Brasil Sap Tempo inteiro

**Accelerate Your Cloud Transformation Journey**

We are seeking an accomplished SAP Technical Service Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). As a trusted technical advisor, you will support our customers in their SAP S/4 HANA adoption and help them achieve the business values and outcomes they want from their SAP landscape.

**Key Responsibilities:**

  • Act as a primary contact for customers for discussions about technology and innovations
  • Provide quality services to our customers, resolve technical complexities, and accompany them throughout their entire cloud transformation journey
  • Understand the customer business, goals, and challenges to suggest solutions & services
  • Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer
  • Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology, and tools

**Requirements:**

  • Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management
  • Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
  • Hyperscalers certification (AWS, Azure, GCP) is a plus
  • Analytical, solution-oriented, and experience in working with cross-cultural teams

**Language Skills:**

  • English (advanced/fluent written & spoken)
  • Spanish is a plus

**Work Experience:**

  • Strong experience under SAP Technical Administration Background (Preferably in the domain of SAP Basis skill) and should have knowledge & experience on Administration and Operations of SAP solutions
  • Among that, strong experience in customer-facing roles and should have excellent command on de-escalating critical situations
  • Hands-on experience with working knowledge of Unix/Linux flavors
  • Hands-on experience with working knowledge of SAP HANA and Sybase databases

**At SAP, we believe in unleashing all talent and creating a better and more equitable world.**

**EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

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