CRM Product Account Manager

Há 7 dias

São Paulo, São Paulo, Brasil Sportradar Tempo inteiro
About the Role

We are seeking an experienced Product Account Manager to join our team at Sportradar. As a key member of our Marketing Services team, you will be responsible for managing the daily and long-term marketing & CRM strategy for our Managed Marketing Services (MMS) Clients.

In this role, you will work closely with our Product, Development, Analytics, Business Development, and Sales teams to drive game-changing strategies for B2C operators. You will be at the forefront of AI-powered marketing, working with cutting-edge technology that's reshaping the gambling industry.

Key Responsibilities
  • Drive sales & sales support for new and existing customers
  • Manage client accounts, with a focus on AI Marketing & CRM services
  • Take full ownership of the product and customer relationships and provide operational support for running, monitoring and handling issues on AI-driven products
  • Reporting on customers marketing and CRM activities
  • Enhance Marketing Services offer by adding new acquisition, retention, and reactivation products to the portfolio
  • Stay ahead of market shifts, consumer trends, and competitor strategies, adapting marketing when opportunities emerge
Requirements
  • Bachelor's degree or higher, preferably in Marketing, Business, or related field
  • Proven experience managing full-cycle B2C marketing operations, with B2B exposure as a plus
  • Strong background in customer-facing roles such as Account Management, Sales, or Pre-sales
  • Proficiency in monitoring, analyzing, and refining marketing strategies for optimal performance
  • Experience in Product Management, Project Management, and/or QA
  • Proficiency in CRM systems, BI tools, and data analysis techniques
  • Strong communication and interpersonal skills to effectively convey marketing strategies and product benefits to clients and internal teams
  • Proactively identify and address bottlenecks, driving progress and solutions across the organization
  • Act as a bridge between departments, organizations, and processes to ensure seamless collaboration and efficiency
  • Strong "get things done the right way" work ethic
  • Eagerness to learn new tools and processes
  • Fluency in English and an additional language essential
About Us

We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus. We talk sports every day and take the sporting spirit into our daily work. We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry. This is a chance to turn your passion into a career and gain international recognition for your expertise and build a career in one of the fastest-growing businesses in the digital sports environment.

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