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Technical Account Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Adjust Tempo inteiro

At Adjust, we're looking for a skilled Technical Account Manager to join our team. As a key point of contact for our clients, you'll be responsible for delivering exceptional technical support and ensuring their success with our award-winning product.

Key Responsibilities:

  • Provide technical guidance and support to clients, resolving complex issues and queries
  • Work closely with internal teams, including Client Success and Product, to ensure seamless client experiences
  • Develop and deliver tailored training and consultation to high-value clients
  • Collaborate with engineers, devs, agencies, and UA managers to drive client success

Requirements:

  • Proven experience in client-facing roles, with a strong understanding of how to manage expectations
  • Exceptional written and verbal communication skills, with the ability to present complex information effectively
  • Knowledge of app, mobile, or SaaS, with ad-tech or ad-ops experience a plus
  • Fluency in English, Spanish, and Portuguese, with the ability to communicate effectively with clients globally

What We Offer:

  • A dynamic and diverse team environment, with a strong focus on transparency, feedback, and fun
  • Ongoing education and professional development opportunities, to help you grow and succeed
  • A generous vacation policy, with flexible vacation days and a monthly perk stipend
  • Free English classes, to enhance your collaboration with global colleagues and friends
  • Private health insurance, through OMINT, for employees and dependents

About Adjust:

Adjust is a trusted partner for marketers around the world, providing powerful measurement and analytics tools to drive better results. With a global team and a strong focus on diversity, equity, and inclusion, we're committed to creating a culture of belonging that values the contributions of all team members.