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Senior Middleware Technical Account Manager

Há 1 mês

São Paulo, São Paulo, Brasil Red Hat Software Tempo inteiro

About the Opportunity:


We are seeking a highly experienced software engineer to join our Red Hat services team as a Middleware Technical Account Manager in Brasilia, Brazil. As a key member of our team, you will play a critical role in proactively identifying customer needs and providing expert guidance on the adoption and utilization of Red Hat technologies.


Key Responsibilities:



  • Develop relationships with key business and IT stakeholders to understand their top business goals and priorities.
  • Provide recommendations that will benefit customers' ongoing usage of Red Hat's technologies to help them achieve their business goals and outcomes.
  • Attain Trusted Advisor status with both key business and technical decision makers.
  • Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.
  • Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.
  • Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.

Your Background:



  • 5+ years of professional Java coding and development experience.
  • Hands-on experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift.
  • Experience in a support, development, engineering, or quality assurance organization.
  • Ability to take ownership of issues while maintaining a high level of detail.
  • Outstanding written and verbal communications skills.
  • Knowledge of JEE platform and experience working on large-scale enterprise Java projects is preferred.
  • Experience with business logic and Platform-as-a-Service (PaaS) cloud solutions would be a huge plus.

Compensation:


The estimated annual salary for this position is approximately $120,000 - $180,000, depending on your experience and qualifications.