Benchmarking and Auditing Specialist

Há 4 dias


Brás Amazon Logistica do Brasil Tempo inteiro
About the Role

Amazon Logistica do Brasil is seeking a highly skilled Benchmarking and Auditing Specialist to join the Amazon Customer Excellence System (ACES) team.

This role is responsible for developing and managing complex initiatives that aim to benchmark standard work and audit adherence to these processes across the AMZL BR network.

Key Responsibilities
  • Develop and implement standards that define best-in-class processes for Delivery Stations.
  • Collaborate with the Learning team to ensure Delivery Station leaders are aware of and understand these standards.
  • Design and execute audit mechanisms to evaluate compliance and identify process gaps.
A Day in the Life

You will work closely with teams across Amazon, including Operations, Finance, Supply Chain, and Technology, to drive excellence programs and create global benchmarks.

Key performance indicators include driving customer experience and performance improvement within the delivery station network.

About the Team

The Amazon Customer Excellence System (ACES) team leads the way in driving benchmarking, standardization, and continuous improvement of processes within the delivery station network.

We are accountable for quality, productivity, metrics, and the information that supports mission-critical decisions.

Requirements
  • Bachelor's Degree in Engineering, Manufacturing, or related field.
  • Prior work experience as a Process Engineer, Operations Auditor, or Continuous Improvement Specialist.
  • Lean Six Sigma Certification.
  • Experience with complex operational process and performance improvement projects.
  • Excellent verbal and written communication skills in English and Portuguese.


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