Casino Operations Manager

Há 7 dias

Mato Grosso, Brasil beBeeManager Tempo inteiro R$150.000 - R$250.000
Job Overview:

Our company is seeking a seasoned professional to lead our live casino team. As Head of Live Casino, you will be responsible for managing a team of SPMs/PMs to achieve and exceed revenue targets.

Responsibilities:
  • Team Management: Manage a team of SPMs/PMs to achieve and exceed revenue target delivery, sharing knowledge and developing operational plans to support and track these targets.
  • Performance Evaluation: Accountable for team performance as well as delivering and exceeding personal targets.
  • Monitoring Progress: Monitor target progress, evaluate gaps, put strategies in place to ensure deadlines are met and keep internal stakeholders updated.
  • Company Values: Promote and champion company values across all departments that the role interacts with.
  • Commercial Implications: Solid understanding of commercial implications when entering into complex negotiations and execute them without support.
  • Negotiations and ROI: Support the team with negotiations and ROI.
  • Customer Understanding: ROI positive, with a deep understanding of our customers' businesses and industry as a whole.
  • Operational Objectives: Establish operational objectives/plans and delegate to the team with overall management of day-to-day operations.
  • Strategic Planning: Define strategic levers at operator level, market and group level.
  • Strategic Levers: Support the team to identify and prioritise strategic levers.
  • Revenue Growth: Identify opportunities and build/executing strategies to deliver revenue growth from existing customers and new customers across all markets.
  • Customer Relationships: Act as the senior point of contact for customers, developing long term strategic relationships (both commercial and product related).
  • Mentorship: Mentor and train Senior Partnership Managers and Partnership Managers in complex commercial, regulatory and legal matters.
  • Customer Acquisition: Be responsible for winning and retaining customers.
  • Financial Performance: Responcible for financial performance tracking, budgeting and forecasting
  • Business Intelligence: Prepare business plans, reports and statistics as required.
  • Competitor Analysis: Maintain working knowledge of competitors and industry trends.

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