Workplace Services Manager

Há 4 dias

São Paulo, São Paulo, Brasil TikTok Tempo inteiro
Workplace Services Manager

About the Role:

We are seeking a highly skilled Workplace Services Manager to join our team at TikTok. As a key member of our Administration Department, you will be responsible for developing and implementing exceptional workplace experiences across our regional offices.

Key Responsibilities:

  • Lead and develop vendor teams to support workplace services for one or more locations.
  • Oversee and manage workspace services, including reporting maintenance needs, ticketing systems, operational improvements, and office services.
  • Partner with cross-functional teams to enhance workplace space utilization, experience, efficiency, and productivity.
  • Manage budgets and optimize investments/savings through office services, cost control, and expense tracking.
  • Implement and enhance sustainability initiatives within the workplace in accordance with company CSR targets & direction.
  • Manage office services technology and initiate further efficiencies to optimize services.
  • Organize and enhance company events, meetings, and programs.
  • Apply a user and business-first mentality by creating a welcoming, unique environment focusing on the user and customer experience to enhance business and team productivity.
  • Research, analyze data, and propose insights, improvements, and analysis to drive data-driven results and proposals.
  • Lead and support full-cycle small and large-scale projects with project governance, tracking, reporting, management, and execution to deadlines.
  • Contribute, innovate, improve, and implement workplace solutions, ideas, and programs that benefit employee productivity and company growth at a regional and global level.

Requirements:

  • Bachelor's degree or higher.
  • 5+ years of workplace experience at fast-paced growing companies.
  • Holistic workplace, office management, community, events, and facilities experience.
  • People management of internal/external suppliers.
  • Excellent communication, interpersonal & presentation skills (oral and written) in Portuguese and English.

Preferred Qualifications:

  • Ability to travel across the AMS region up to 40%.
  • Excellent judgment, decision-making & influencing skills, particularly in complex situations.
  • Strong team leadership, development, business partner, and stakeholder management skills.
  • Innovative and solution-focused.

About TikTok:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

Equal Employment Opportunity:

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.

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