Expert Customer Support Professional

Overview The Division : OPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of OptiVision, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique...

Job Description:We are seeking a Technical Support Specialist to join our team. The ideal candidate will be responsible for providing technical support to customers, troubleshooting software issues, and collaborating with internal teams to resolve complex problems."The Technical Support Specialist will serve as the escalation point for Tier 2 on complex,...

Unlock Community Knowledge in a New WayCustomer Success Professional Job Description:We are seeking an experienced professional to become an expert in online ordering and delivery systems.As a Customer Success Specialist, you will be responsible for learning the product's capabilities and engaging with restaurants within specific industry verticals to help...

Job Role SummaryThe Service Desk Analyst plays a critical role in delivering end-to-end support to clients. This involves collaborating with technology groups and ensuring that incidents are analyzed, resolved, and reported within agreed-upon time frames.Main ResponsibilitiesProvide prompt and accurate support to clients via various communication...

Customer Success Manager Job DescriptionAs a Customer Success Manager, you will be responsible for developing trust with your assigned customers and providing them with the best possible experience navigating our vast offering. Through a clear understanding of their customer's objectives, you can activate a large range of internal and external capabilities...

Job Overview:Deliver technical assistance to customers through phone support, resolving software, hardware and network issues.Achieve high levels of first call resolution and maintain accurate documentation of customer interactions.Work within customer time constraints, ensuring timely updates on resolution progress.Elevate complex cases when necessary and...

Job OverviewUnlock your full potential as a skilled technical support specialist in our global team. We offer cutting-edge technology solutions that drive change and deliver successful results.Our ideal candidate is an expert with strong analytical skills, able to resolve complex problems efficiently and effectively. They are passionate about delivering...

Job SummaryWe are seeking a skilled technical professional to provide top-notch customer support.The ideal candidate will have excellent communication skills, strong problem-solving ability, and passion for technology.The selected individual will be the first point of contact for our clients and will be responsible for resolving their technical issues in a...

Search for a challenging career opportunity in administrative support, working in the heart of Campo Grande.Job SummaryWe are seeking an experienced and skilled administrative professional to join our team. The ideal candidate will possess excellent organizational skills, be proficient in various software applications, and have a strong background in...

Job Title: Customer Service AmbassadorThe role of a customer service ambassador is crucial in fostering exceptional relationships with clients. This involves delivering unparalleled support, addressing inquiries, and resolving issues efficiently.Skillfully interact with customers via phone, email, or chat to deliver world-class support.Maintain meticulous...