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Customer Success Manager

2 meses atrás

Belo Horizonte, Minas Gerais, Brasil Seequent Limited Tempo inteiro
{"title": "Customer Success Manager", "description": "Unlock Business Potential with Seequent

At Seequent Limited, we're committed to empowering our customers to achieve their goals through innovative subsurface software solutions. As a Customer Success Manager, you'll play a vital role in driving the growth of our existing customer relationships, fostering strategic partnerships, and delivering exceptional value to our clients.

Key Responsibilities:

  • Identify and create opportunities for upselling and cross-selling within existing accounts
  • Develop and execute account plans to drive business growth and customer satisfaction
  • Collaborate with cross-functional teams to deliver tailored solutions and exceptional customer experiences
  • Monitor and analyze customer satisfaction levels, identifying areas for improvement and implementing corrective actions
  • Stay up-to-date with industry trends, market analysis, and competitor activity to inform strategic decisions

Requirements:

  • Minimum 3 years of experience in account management, customer success, or relationship management
  • Proven track record of upselling and cross-selling within existing accounts
  • Proficiency in CRM and analytical tools
  • Geoscience experience or domain expertise in Mining, Civil, Energy, or Environment
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders

About Seequent Limited:

We're a leading provider of subsurface software solutions, dedicated to helping our customers make better decisions and achieve their goals. Our innovative technology and expert team are committed to delivering exceptional value to our clients, and we're looking for talented individuals to join our team.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a talented team of experts in the subsurface software industry

How to Apply:

If you're a motivated and results-driven individual with a passion for customer success, we'd love to hear from you. Please submit your application, including your resume and a covering letter, to [insert contact information].

"}