Sales Cycle Coordinator
Há 4 dias
We are seeking a skilled professional to oversee the order-to-cash cycle, ensuring seamless customer experiences from confirmation to delivery. This role involves hands-on management of logistics, driving continuous improvements, and fostering strong relationships with Sales, Finance, Logistics partners, and customers.
This opportunity offers a chance to join a fast-growing, international organization where your work directly impacts growth and customer success.
Key Responsibilities:
- Manage inbound & outbound logistics, guaranteeing on-time and in-full delivery.
- Own the order-to-cash cycle: processing orders, maintaining accurate records, and overseeing invoicing.
- Align demand, supply, and inventory with sales forecasts.
- Serve as the daily link between Sales, Finance (external back-office), logistics partners, and customers.
- Support billing, collections, and proactive customer communications.
- Report weekly KPIs (delivery performance, AR overdue, issue resolution).
- Identify bottlenecks and implement improvements for scalability.
Requirements:
- 4–7+ years in sales operations, logistics coordination, or customer operations in a B2B setting.
- Hands-on experience managing licensed import partners and 3PL providers.
- Strong knowledge of electronic invoicing and commercial documentation in Brazil.
- Proficiency in MS Office and comfort with CRM/partner portals.
- Excellent communication skills in Portuguese and English.
- A customer-first mindset, strong attention to detail, and ability to stay calm under pressure.
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