Risk Governance Specialist
1 semana atrás
As a Senior Analyst in Customer Due Diligence (CDD) on our newly established Deactivations Team, you will play a crucial role in strengthening Wise's commitment to regulatory compliance and protecting the integrity of our financial ecosystem. Your mission is to become an authority in enhanced due diligence (EDD) and grasp the risks linked to customers.
This isn't just following a new process; it's about delivering justice and upholding our integrity when it matters most.
Key responsibilities include conducting EDD reviews based on customer risk profiles, taking frequent risk-based approach decisions while conducting customer reviews to ensure risk management standards are met.
Review customer transaction history and provide insights into customer behavior patterns that may indicate risks. Conduct periodic reviews and analyze changes in customers' history and account usage.
Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.
Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining high-risk customers.
Conduct in-depth analysis using provided documentation or external sources, ensuring that only customers within our risk appetite are onboarded. Perform searches utilizing internet sources and/or third-party vendors to obtain information on prospects and new/existing customers.
Communicate with other internal teams when required to handle escalated or complicated cases.
Provide guidance and responses to daily inquiries from peers, front-line staff, and management regarding complex matters and case analysis, when appropriate.
Maintain a high understanding of Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) regulations and how these impact the business, as well as Wise products and services.
When warranted, be capable of drafting Suspicious Activity Report (SAR) narratives to report activity deemed unusual.
Take part in and lead projects related to team processes and guidelines. Assist in identifying improvement opportunities and contribute to policy updates, training materials, and standard operating procedures.
Draft reports to internal and external stakeholders periodically and when requested.
Have a deep understanding of different business models, customer types, country risks, and regulatory requirements across multiple geographies.
Support Wise in internal and external audits and regulatory process-related queries and reviews.
Mentor and support KYC Operations Analysts by providing training and coaching to enhance team capabilities.
Effective communication with customers through relevant communication channels used by Wise.
Perform tasks and responsibilities within expected key performance indicators set by the leadership team.
Participate in meetings, training, internal and external events.
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