Technical Support Specialist

1 semana atrás

Belo Horizonte, Minas Gerais, Brasil beBeeApplication Tempo inteiro R$45.000 - R$85.000

The role of Application Support Engineer encompasses technical and functional support for critical business applications, ensuring optimal performance and compliance. This includes maintenance, quality assurance, environmental health and safety (EHS), production monitoring, IoT integration, and access control systems.

Key Responsibilities:

  • Provide advanced support for enterprise applications such as LIMS - LABWARE, EHS-INTELEX, DIMEP, MATICS, ST-One, and THINGWORX.
  • Troubleshoot incidents, service requests, and change requests efficiently to minimize business disruption.
  • Monitor application health, performance, and integrations closely.
  • Support end-users across multiple countries and languages with high-quality service and effective communication.
  • Maintain accurate documentation, audit trails, and compliance with regulatory standards.
  • Collaborate in system upgrades, testing, and deployment activities.
  • Ensure seamless integration and data flow between applications and enterprise systems (e.g., SAP, Azure, Snowflake).
  • Maintain applications that meet business needs in areas like maintenance, quality management, EHS, production monitoring, and access control.

Required Skills & Experience:

  • Prior experience supporting enterprise applications in manufacturing, quality, EHS, or IoT environments is essential.
  • Proficiency in Spanish and Portuguese language is a requirement.
  • Familiarity with LIMS, SAP, EHS/ESG platforms, IoT data collection, and access control systems is necessary.
  • Strong analytical and troubleshooting skills are required.
  • Experience with SQL, Windows, Azure, and integration platforms is a plus.
  • Able to work collaboratively with global teams and support users in multiple regions.
  • Excellent communication and documentation skills are necessary.
  • Significant experience in manufacturing apps is expected.

Preferred Qualifications:

  • Experience with cloud-based solutions and real-time production monitoring would be beneficial.
  • Knowledge of compliance and regulatory requirements in manufacturing is desirable.
  • Multilingual support capabilities in English, Spanish, and Portuguese are preferred.

  • Cloud Technical Support Specialist

    Há 5 dias

    Belo Horizonte, Minas Gerais, Brasil beBee Careers Tempo inteiro R$5.199 - R$7.299

    Cloud Technical Support RoleAbout the JobWe are seeking a motivated and detail-oriented individual to join our team as a Cloud Technical Support specialist.ResponsibilitiesProvide technical support for cloud-based services, including troubleshooting and resolving issues with customersCollaborate with cross-functional teams to resolve customer incidents and...

  • System Technical Support Specialist

    Há 3 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeApplication Tempo inteiro R$300.000 - R$500.000

    Technical Support Specialist - Application Expertise The position provides technical support for software and related components in a timely and quality assured manner, including on-site and help desk support. Responsible for supporting and maintaining the system, optimizing available resources, minimizing costs, and maintaining quality standards, technical...

  • Technical Field Support Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil beBeeFieldSupport Tempo inteiro R$18.000 - R$25.000

    Job Title: Technical Field Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Technical Field Support Specialist. As a key member of our field service team, you will be responsible for performing technical installations and minor repairs on our products and services. Your expertise will ensure that our customers receive...

  • Technical Support Professional

    Há 2 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeSupport Tempo inteiro R$40.000 - R$59.999

    Job Description:We are seeking a skilled technical professional to join our team as a Customer Support Specialist. In this role, you will be responsible for providing onsite support to our clients, troubleshooting and resolving issues with desktops, laptops, mobile devices, software, hardware, and peripherals.Required Skills and Qualifications:Technical...

  • Technical Support Specialist

    Há 3 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeChemistry Tempo inteiro R$120.000 - R$180.000

    About the JobAs a technical support specialist, you will provide expert assistance to clients via remote diagnostic tools.Main ResponsibilitiesDeliver high-quality and timely responses to customer inquiries for technical assistance on gas chromatography and mass spectrometry systems.Offer phone support in problem-solving and technical assistance for...

  • Technical Support Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil beBeeDevelopment Tempo inteiro US$4.000 - US$6.000

    Support Developer Job DescriptionAs a Support Developer at our organization, you will play a vital role in providing technical support to our customers. This is an exciting opportunity to work with cutting-edge technologies and contribute to the success of our team.Job Responsibilities:Provide first-level technical support to customers, troubleshooting...

  • Senior Technical Support Specialist

    Há 6 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeSupport Tempo inteiro US$85.680 - US$116.610

    Job DescriptionCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.We are seeking an experienced Support Engineer to provide technical...

  • Technical Support Specialist

    Há 5 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeSoftware Tempo inteiro US$60.000 - US$96.600

    Job OverviewWe are seeking a skilled professional to provide high-quality software support services to customers.Key ResponsibilitiesTo deliver exceptional customer service and resolve technical issues efficiently.To collaborate with cross-functional teams to achieve common goals.RequirementsProven experience in software support or related field.Strong...

  • Junior Technical Support Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil beBeeTechnical Tempo inteiro R$45.000 - R$75.000

    We are seeking a highly skilled and organized Jr. Support Analyst to fill this role.Key Responsibilities:Tech Support: Provide technical assistance to users, resolving issues related to web systems, such as troubleshooting software problems or hardware malfunctions.Effective Communication: Ensure open communication with the team and clients to facilitate...

  • Technical Infrastructure Professional

    Há 3 dias

    Belo Horizonte, Minas Gerais, Brasil beBeeinfrastructure Tempo inteiro US$75.000 - US$125.000

    Infrastructure Support SpecialistThis role involves providing maintenance and technical support for software and equipment within a platform-as-a-service solution.