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Sales Development Team Lead
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FICO, a leading global analytics software company, is seeking a visionary leader to transform our Sales Development team as we surge into the future. As a key member of our organization, you will lead a team of talented and experienced Sales Development Representatives responsible for identifying, uncovering, and qualifying high-converting sales conversations for large enterprise accounts in Latin America.
Key Responsibilities- Lead, coach, and develop a team of Sales Development Representatives to drive growth and efficiency in the sales development function.
- Design and implement new processes to enhance the efficiency and effectiveness of the sales development function, continuously evaluating and refining these processes to align with evolving market conditions and organizational objectives.
- Develop and implement a repeatable Sales Development playbook in alignment with the overall sales strategy and marketing plan, ensuring that the playbook supports the rapid identification and qualification of opportunities, driving the team towards consistent and sustainable growth.
- Develop and execute monthly and quarterly operational plans to drive the team to meet quotas, accounting for key risks, top plays, and contingency plans, ensuring the team can navigate challenges and capitalize on opportunities.
- Collaborate with senior leadership to develop strategies that increase overall pipeline and sales productivity across key customer accounts, advocating for innovative approaches and new strategies to drive growth.
- Provide daily coaching and support to drive high-quality activity and prospect identification through incentivized campaigns, one-on-ones, and regular training sessions, empowering your team to adopt new techniques and tools that enhance their performance.
- Ensure accurate reporting and tracking of activities to leadership, utilizing data and analytics to identify trends, measure success, and inform future strategies for continuous improvement.
- Recruit, interview, and make final decisions on hiring candidates for the Sales Development program, focusing on building a team that is adaptable, growth-oriented, and capable of driving transformational change.
- Proven experience leading teams.
- Strong understanding of the role of Sales Development in the enterprise B2B software industry.
- Expertise in leading and driving innovations that drove growth and efficiency.
- Familiarity with tools and technologies such as Salesforce, Drift, LinkedIn Sales Navigator, ZoomInfo, Pardot, and Microsoft.
- Strong ability to develop relationships quickly over the phone, through email, and social channels.
- Fluent in Portuguese, English, and Spanish.
- Strong leadership abilities, including the ability to inspire colleagues.
- Detailed, motivated self-starter who thrives in a complex and challenging environment of a rapidly evolving business.
FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. We offer a highly competitive compensation, benefits, and rewards programs that encourage you to bring your best every day and be recognized for doing so. Our inclusive culture strongly reflects our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others. We offer a people-first work environment, promoting interaction and camaraderie through employee resource groups and social events. Join us in making an impact and developing professionally by leveraging your unique strengths and participating in valuable learning experiences.
