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Sales Team Lead

Há 1 mês

São Paulo, São Paulo, Brasil Ttec Tempo inteiro
Job Summary

As a Bilingual Sales Supervisor at Ttec, you will lead a sales team through coaching, mentoring, and motivating, using proven sales and leadership skills. You will develop key performance metrics and dashboards that help the sales team and operations focus on performance drivers.

Drive the highest level of performance from the sales teams and at the same time role model and instill Ttec and client values. Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.

Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue. Build knowledge on client products and services – features, benefits, and impact on digital media/cloud-based customers.

Analyze business goals, customer, and agent data and daily reports to find areas of continuous improvement.

Requirements

  • Advanced or fluent English
  • Bachelor's degree (completed)
  • Good communication, proactivity, relationship, and strong leadership
  • Demonstrated success in previous experiences with a proven ability to define, refine, and implement successful sales processes, procedures, and policies that drive results and the bottom line
  • Proven ability to motivate and lead a team
  • Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
  • Proven ability to develop, communicate, and present to upper management on new ideas, proposals, and feedback to move the business forward

We Offer

  • Competitive Salary
  • Benefits: Meal Voucher, Health Care, Dental Care, Life Insurance, Growth Opportunities, Digital Marketing Trainings, Relaxed and Dynamic Work Environment, Partnerships with Universities, Language Schools, Gyms, and Recognition Events with the Client
  • Schedule: Monday to Friday - 9 am to 6 pm
  • Location: Av. Paulista, next to Consolação subway station