Customer Service Specialist
Há 4 dias
We are seeking a skilled Customer Service Specialist to provide exceptional service to our clients. As the primary point of contact, you will handle customer inquiries and resolve issues promptly and accurately.
You will be responsible for assisting clients with policy-related matters, updating client information, and providing excellent written and verbal communication skills.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Assist clients with policy-related matters, including policy updates and changes.
- Provide top-notch written and verbal communication skills to address complex customer concerns.
- A valid PA Property & Casualty License is preferred, with licensing assistance available.
- At least 5 years of experience in customer service is required.
- Excellent attention to detail, ability to prioritize, and multitasking skills are essential.
- A positive attitude, self-motivation, and excellent communication skills are necessary.
We value our employees and strive to create a positive work environment where they can thrive. Our team is dedicated to delivering exceptional service to our clients, and we believe that our employees are the key to our success.
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