Case Resolution Specialist

Job Summary:This role involves working as part of the incident management team to ensure effective incident resolution.Key Responsibilities:Ensure Service Level Agreements (SLAs) are respectedDeliver all moves, adds, and changes on customer network connections by performing technical feasibility studies and coordinating with internal specialist...

Medical Case Coordinator Job OpportunityWe are seeking a highly organized and detail-oriented Medical Case Coordinator to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced administrative environment and have excellent communication skills.Job Description:The Medical Case Coordinator will be responsible for...

Logistics Reconciliation SpecialistAre you looking for an opportunity to provide timely reconciliation of logistics claims for all retail and wholesale customers while ensuring compliance with established audit standards? If so, this is the role for you.This Logistics Reconciliation Specialist will be responsible for reviewing and analyzing customer...

Key Performance Indicator SpecialistWe are seeking a skilled Key Performance Indicator (KPI) specialist to join our team. In this role, you will be responsible for monitoring and analyzing operational performance metrics.Your ResponsibilitiesYou will conclude key tasks with high quality and on time, including:Data Management:Application monitoringData...

Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will provide end-to-end support to customers, ensuring that all incidents are analyzed, resolved, and reported within agreed time frames.This role requires strong analytical and problem-solving skills, as well as excellent communication and customer service...

Job Title: HR SpecialistWe are looking for a skilled and experienced HR Specialist to join our team. As an HR Specialist, you will play a key role in the development and implementation of HR strategies that align with our business objectives.Key Responsibilities:Develop and implement HR strategies that support business goals and objectives;Recruit, hire,...

IT Field Support Specialist**Req Id**:17807**Job Family**:IT Operations Management**Location**:Rio de Janeiro, BR, **Description**:**ROLE DESCRIPTION****RESPONSABILITIES**- Stakeholder Support: Serve as the primary point of contact for IT support to assigned stakeholder groups, ensuring alignment with Group IT strategic and operational priorities.- Problem...

Job OpeningWe are looking for a skilled Network Operations Specialist to fill this position.Key Responsibilities:The selected candidate will interface and coordinate troubleshooting efforts with other facilities to resolve service disruptions.This role involves service management through case, incident, and problem management.The network specialist will...

Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will provide professional technical support to customers. Your role involves diagnosing fault-related cases using software diagnostics and network/utility programs, providing updates to customers, and allocating cases to the next step in the case flow process.About YouYou should...

Electrical Maintenance SpecialistWe seek an experienced Electrical Maintenance Specialist to oversee complex repairs to generators and components at customer sites.Establish key relationships with customers, providing prompt attention to their needsApply specialized tools and documented procedures to diagnose and complete challenging repairsPerform routine...