
Business Solutions Manager
Há 2 dias
The IT Solution/Product Manager will be responsible for the end-to-end implementation and continuous improvement of SAP Finance & Controlling (FI/CO) solutions within business operations.
Key Responsibilities:- Develop and manage the solution delivery, ensuring alignment with business objectives.
- Conduct workshops to provide detailed presentations, step-by-step guides, compliance training, hands-on sessions, and Q&A to ensure successful deployment and adoption of financial solutions.
- Ensure support structures and key performance indicators are maintained.
- Act as the primary point of contact for aligning solution priorities with stakeholders.
- Develop strategies, initiatives, and communication plans to maximize value, adoption, and satisfaction of the solution.
- Own the delivery and associated metrics.
- Own solution service level agreements and performance metrics.
- Prioritize and manage enhancement requests in collaboration with business stakeholders.
- Manage vendors to ensure expected performance levels.
- Ensure business analysts effectively address requirements from stakeholders.
- Oversee and control any implementation impacting the solution, managing dependencies with other solutions.
- Ensure documentation is up-to-date.
- Manage the transition to operational phase.
- Work closely with departments to design cross-application flows and ensure process maintenance and enhancement.
- Lead and manage internal/external team members, allocating capacity effectively.
- Drive change management initiatives to ensure smooth user adoption.
- Provide SAP expertise and mentor junior team members.
- Develop action plans for continuous improvement and problem resolution.
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