
Contract Specialist
Há 7 dias
As a Contract Specialist, you will play a pivotal role in shaping the decarbonisation transformation of our industries across the globe. You will be part of a world leader in marine technology, delivering efficient, safe and sustainable integrated products and solutions to enhance the business of our customers.
Main Responsibilities:- You will act as the primary point of contact for assigned customers, coordinating Operational, Technical, and Maintenance-related activities with utmost professionalism.
- Timely and accurate reaction to contractual customer requisitions and service/spare parts requests is paramount to your success.
- You will coordinate with Field Service or external subcontractors for scheduled maintenance, visits, or other unplanned activities, ensuring seamless project execution.
- Assist customers in preparing for scheduled maintenance, providing support from local Contract Center.
- Communicate maintenance progress with the customer and internally, applying project management skills to manage jobs effectively.
- Primary contact with customers and resources on board during job execution, providing technical and contractual clarification as needed.
- Review and approve costs posted in agreements for each service order, prepare invoicing in coordination with the Agreement Manager.
- Maintain proper records of activities and contractual requirements, including maintenance status reports, daily reports, monthly reports, etc.
- Perform other Agreement management-related activities according to Wärtsilä's obligations.
- Evaluate work against Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.
- Financially follow-up agreements and ensure delivery of contractual obligations.
- A Bachelor's degree in engineering (Mechanical or Electrical Engineer preferred).
- Mandatory Portuguese language proficiency.
- Advanced English language skills (written and spoken).
- Spanish language skills are an asset.
- Prior experience in shipping is required.
- Project Management experience/knowledge is considered an advantage.
- Experience with budget management.
- Familiarity with SAP and CRM systems.
- Team player and excellent communication skills.
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