Product Support Specialist

Há 18 horas


Porto Alegre, Rio Grande do Sul, Brasil beBeeSupport Tempo inteiro R$10.000 - R$12.500
Technical Support Professional

We are seeking a proactive university student to join our Product Support team as an intern. In this role, you will ensure the smooth operation of customers' systems and environments.

Main Responsibilities:
  • Assist in resolving known errors by analyzing knowledge repositories and referring to customer incidents.
  • Create technical articles to share knowledge with colleagues and collaborate on solutions.
  • Monitor queue performance and ensure timely issue resolution.
  • Report errors to development teams and conduct root-cause analysis of product issues.
Required Skills:
  • Self-motivated attitude.
  • Ability to troubleshoot and perform analysis.
  • Effective time management skills.
  • Familiarity with database architecture, network protocols, operating systems, and SAP products is beneficial.
About This Opportunity:

SAP values diversity and inclusion. We offer flexible working models and invest in employee well-being.



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