Sistema Support Analyst

3 semanas atrás


São Bernardo do Campo, São Paulo, Brasil EWAVE DO BRASIL INFORMATICA LTDA Tempo inteiro
Job Profile:

As a System Support Analyst at EWAVE DO BRASIL INFORMATICA LTDA, you will be responsible for analyzing and correcting defects in existing software applications, handling level 2 incidents, and working to actively reduce their occurrence. You will also participate in application support, performance monitoring, and DevOps processes, developing and delivering quality, well-tested, and scalable code.

Key Responsibilities:
  • Analyze and correct defects in existing software applications
  • Handle level 2 incidents and work to actively reduce their occurrence
  • Participate in application support, performance monitoring, and DevOps processes
  • Develop and deliver quality, well-tested, and scalable code
  • Support production operations by participating in a rotating multi-tier on-call schedule
  • Contribute to optimizing team processes
  • Initiate, participate in, and/or support Kaizens or improvement opportunities
  • Proactively contribute ideas towards the improvement of business processes and technologies
  • Align with the business and department strategies and comply with the organization's architectural and governance standards
  • Create and maintain documentation as required
Requirements:
  • University Bachelor degree in Computer Science, Software Engineering, or related field and comparable experience
  • Professional software engineering and development experience
  • Excellent knowledge of C# and .Net, specifically involving modern web applications and APIs
  • Hand-on experience with Azure, including cloud applications, Azure SQL Server, and Azure Active Directory based authentication
  • Experience writing T-SQL queries
  • Experience interacting with SQL Server from C# applications
  • Working experience with git and DevOps processes, preferably in an Azure DevOps environment
  • Knowledge of Octopus Deploy is a plus
  • Prior experience with full application development lifecycle
  • Drive to learn and master new technologies and techniques
  • Knowledge of Lean Manufacturing, Continuous Improvement, 5S, and Kaizen is an asset
  • Excellent interpersonal and highly developed communication skills (verbal and written English)
  • Creative and analytical thinker who is self-driven and possesses strong communication, time-management, organization, and prioritization skills
  • Excellent teamwork and collaboration skills
  • Ability to concentrate on loosely defined problems which require application of creative approaches
About Us:

EWAVE DO BRASIL INFORMATICA LTDA is a company that values innovation, teamwork, and continuous improvement. We are looking for a talented System Support Analyst to join our team and contribute to our mission of delivering high-quality software solutions.


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