
Customer Engagement Professional
Há 7 dias
A Customer Engagement Professional will be the primary point of contact for guest room reservations, delivering exceptional service and influencing booking decisions.
Key Responsibilities:- Convert incoming inquiries into booked stays
- Respond positively to sales opportunities to develop future bookings
- Identify potential leads as necessary
- Provide professional communication to guests, ensuring accurate room reservations
- Passion for delivering outstanding customer interactions
- Professional telephone etiquette and excellent communication skills
- Exceptional administrative and organizational abilities
- Intermediate computer proficiency
Our goal is to provide an exceptional guest experience. Our vision is to fill the world with the warmth of hospitality, and our team members are at the heart of it all.
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