Product Reliability Specialist

Há 3 dias

Porto Alegre, Rio Grande do Sul, Brasil beBeeQuality Tempo inteiro R$600.000 - R$1.020.000

The Quality Assurance Lead will oversee the daily activities of the quality assurance department and staff, ensuring a system of quality and reliability testing is in place for Hogarth's products and development processes.

Key Areas of Responsibility
  • Supervisory Responsibilities:
    • Hires and trains quality assurance staff.
    • Oversees the daily workflow and schedules of the department.
    • Conducts performance evaluations that are timely and constructive.
    • Handles discipline and termination of employees in accordance with company policy.
  • Duties/Responsibilities:
    • Develops, implements, and manages processes to ensure products meet required specifications for quality, function, and reliability prior to delivery.
    • Identifies and sets appropriate quality standards and parameters for products.
    • Communicates quality standards and parameters to QA team, Development team, and other relevant staff.
    • Coordinates product testing processes.
    • Participates/coordinates product testing.
    • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
    • Reviews client, customer, and user feedback.
    • Leads P&D related initiatives towards automation and AI utilization in testing routines.
    • Report & contribute ways-of-work, tools, and processes within the global QA Tribe and leadership.
    • Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
    • Performs other duties as assigned.

Reporting Lines and Key Stakeholders

This role reports to the Technology Director.

You will work closely with the global QA lead and delivery teams.

The QA Lead sits on the leadership team, covering offices worldwide. The QA Lead is accountable for all QA analysts team members based across offices.

Requirements

Technical Skills:

  • Fluency in English language.
  • Proficient with testing and administrative tools, such as Jira, GitHub, XRay, TestRail, Browser Stack, Percy, Jenkins, Selenium, Autify, among others.
  • BSc/BA in business, engineering, or a similar field.
  • Certification of QC is an advantage.
  • Three-to-five years of experience as a QA manager or other relevant role.
  • Complete knowledge of methodologies of QA.
  • Data analysis and statistical skills.
  • MS Office and database skills.

Soft Skills:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Detail-oriented.

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