Billing Operations Specialist
2 semanas atrás
Sinch, a global leader in Communication Platforms as a Service (CPaaS), is seeking a skilled Billing Analyst to join our financial process team. As a Billing Analyst, you will play a critical role in ensuring the accuracy and efficiency of our billing operations.
Key Responsibilities- Invoice Management: Issue and distribute invoices with a high degree of accuracy to guarantee our revenue.
- Contract and Sales Processing: Process new contracts and sales, ensuring seamless integration with our financial systems.
- Collaboration and Quality Assurance: Work closely with other departments to ensure billing accuracy and quality, identifying areas for improvement and implementing process enhancements.
- Customer Support: Address customer complaints and questions, providing timely and effective resolutions.
- Reporting and Analytics: Prepare and present analytical reports to support business decisions and drive process improvements.
- Internal Control and Audits: Support monthly and quarterly audits and internal control processes, ensuring compliance with regulatory requirements.
- Electronic Billing Procedures: Good knowledge of electronic billing procedures and best practices.
- Financial Experience: At least 3+ years of experience as a Billing Analyst or similar financial role, with a strong understanding of financial processes and systems.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Organizational and Time-Management Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Attention to Detail: High attention to detail, with a keen eye for accuracy and quality.
- Teamwork and Adaptability: Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities and deadlines.
- Business Administration: Bachelor's degree in business administration or a related field.
- Language Skills: Advanced knowledge of English, with Spanish knowledge a plus.
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