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Global Customer Liaison

3 semanas atrás

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro
Job Title:

Customer Service Representative Intl

">">Description

As a key member of our airport operations team, you will be the face of our customers in our lobbies and at gates. Your professional demeanor and excellent communication skills will ensure that every customer feels welcome, valued, and respected. You will interact with international customers, helping them with ticketing, baggage, and other travel-related issues. Your goal is to provide friendly, professional, and insightful service to make their experience memorable.

">Responsibilities
  • ">
  • Receive and direct incoming calls, greet, and advise customers on ticketing and baggage procedures.">
  • Prepare tickets, determine fares, and routing to meet passengers' travel needs.">
  • Interact with customers in a kind and useful manner to craft memorable experiences and build customer loyalty.">
  • Anticipate customer needs, maintain a strong sense of responsibility, and work safely.">
  • Work variable shifts, including late nights, early hours, weekends, and holidays.">
">Requirements

To succeed in this role, you must have:

">
  • ">
  • A high school graduate or equivalent certificate.">
  • Excellent interpersonal skills with proficiency in English and Portuguese.">
  • Comfortable working with computers, mobile devices, and new technologies.">
  • Physical ability to stand and walk for extended periods, lift and handle baggage.">
  • Ability to travel to other countries for training purposes.">
  • Legally authorized to work in Brazil without sponsorship.">
">Benefits

We offer a competitive benefits package, including:

">
  • ">
  • World-class benefits.">
  • Space available travel privileges.">
">Preferred Qualifications

Having previous airline, travel, or hospitality work experience can give you an edge in this role.