
Technical Customer Liaison
2 semanas atrás
Job Title:
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- Customer Support Specialist">
Role Description:
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- This role involves working in a technical and customer management capacity within the Digital Grid Global Support organization.">
- The successful candidate will participate in the update process of ADMS in the customer environment, coordinate and collaborate in the review of technical documentation during project transition to the support phase, respond quickly and professionally to defects or technical inquiries reported by customers, coordinate the design of software improvements requested by customers, and coordinate incidents in production systems together with technical people.">
Required Skills and Qualifications:
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- Strong problem-solving and troubleshooting skills are essential in complex situations.">
- Clear communication skills to explain technical topics to non-specialized audiences are necessary.">
- Proactivity, organization, and results-oriented mindset are required.">
- Ability to work in a global team and multicultural environment is expected.">
What's in it for you?
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- Opportunity to work on strategic projects with major energy utilities.">
- Continuous development in advanced technologies such as ADMS, Smart Grid, and GIS.">
- Collaborative and multicultural environment with potential for growth in Schneider Electric's global career path.">
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