Senior Technical Customer Liaison

Há 4 dias


São Paulo, São Paulo, Brasil beBeeCustomerPartner Tempo inteiro R$80.000 - R$120.000

The Role


Game-changing Technical Account Managers are in high demand, and we're seeking a talented professional to join our dynamic team. This is an exceptional opportunity for someone who can cultivate strong customer relationships, drive seamless engagement, and deliver exceptional results.


Job Overview


  • Technical Partnership Management:
    - Develop trusted partnerships with customers, driving mutual value through collaborative innovation and technical expertise.
    - Proactively identify opportunities to enhance product adoption, support feedback, and process improvements.
  • Communication and Collaboration:
    - Effectively communicate with internal and external stakeholders to manage day-to-day issues, escalations, and expectations.
    - Foster open dialogue and ensure alignment across teams.
  • Product Knowledge and Expertise:
    - Maintain in-depth knowledge of relevant products and services, engaging with customers to understand business requirements and provide tailored solutions.
  • Project Ownership and Delivery:
    - Lead multiple projects, focusing on product adoption, support feedback, and process improvements, ensuring timely delivery and excellent outcomes.

Requirements


  • Experience in similar role.
  • Relevant qualification.
  • 2+ years working in the eGaming industry.
  • Strong communications skills.
  • Experience using MS Office, especially Excel.
  • Strong technical knowledge of all online casino products.
  • Analytical approach and service-oriented.
  • Fluent in English, and Portuguese (Spanish - desirable).

Benefits


We offer a comprehensive package including competitive salary, bonuses, and career development opportunities in a dynamic and inclusive work environment. We welcome applicants from all backgrounds, experiences, and communities.


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