Dynamic Customer Support Specialist

Há 2 dias

Buenos Aires, Brasil beBeeCustomerService Tempo inteiro
Customer Service Associate

The role of Customer Service Associate is to partner with our customers to provide exceptional service and support. As a key member of the team, you will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Job Responsibilities
  • Process inbound calls from customers in a prompt and courteous manner.
  • Manage outbound calls to customers as needed.
  • Maintain working knowledge of products, accounts, and Ecolab representatives.
  • Complete calls accurately while speaking with customers.
  • Process orders, literature requests, and apply information to customers.
  • Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues.
Requirements
  • High school qualifications or equivalent.
  • Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook).
  • Experience using Customer Service software.
Preferred Qualifications
  • Bachelor's degree completed or in process.
  • Ability to interact professionally with others and work independently in a fast-paced environment.
  • Strong problem-solving and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Highly dependable team player.
  • Ability to prioritize workload and complete responsibilities on time.
  • Fluent in English.
  • SAP knowledge.
Benefits
  • Enjoy non-traditional work hours that fit your schedule.
  • Be recognized for meeting goals and secure opportunities for advancement.
  • Sharpen your professional business acumen.
  • Work for a stable, growing, global Fortune 500 company.
  • Comprehensive benefits package starting day one of employment.
About Us

We are committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.

  • Seniority level: Entry-level.
  • Employment type: Full-time.
  • Job function: Customer Service.
  • Industries: Chemical Manufacturing.

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