Customer Experience Specialist
Há 4 dias
This role focuses on delivering exceptional customer experiences and driving business growth through strategic campaign planning, execution, and optimization.
Key Responsibilities:- Build strong relationships with key players in the mobile programmatic space to ensure seamless communication and collaboration.
- Work closely with internal teams to identify and address customer needs, providing strategic counsel and support.
- Develop and implement comprehensive campaigns that meet customer goals and objectives.
- Lead and manage strategic campaigns autonomously, using Jampp's programmatic tools to plan, revise, and optimize campaign performance.
- Analyze campaign data to identify areas for improvement and provide actionable recommendations.
- Collaborate with internal teams and customers to drive continuous improvement and operational excellence.
- Minimum 2 years of experience in Digital Marketing (Advertisers, DSP, etc) or at a digital media agency.
- Strong commercial drive and customer-focused mindset.
- Proficiency in data handling, analysis, and report building.
- Excellent attention to detail and accuracy in completing tasks.
- Fluency in English is mandatory; Spanish is an asset.
- Ambitious self-starter who enjoys a good challenge and continuous learning.
- Team player with a positive attitude and excellent communication skills.
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Customer Experience Specialist
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