Industry-Leading Customer Service Management Expert

1 semana atrás

Macaé, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro US$90.000 - US$123.000
Job Description

We are seeking a skilled professional to manage service agreements and time-and-material programs.

As a key member of our team, you will collaborate with cross-functional teams to ensure profitability and customer satisfaction.

You will be responsible for ensuring high customer satisfaction for assigned service contracts and managing both service agreement portfolios and time-and-material (T&M) programs.

  • Ensure profitability by effectively managing service agreements and T&M programs.
  • Collaborate with cross-functional teams to achieve high customer satisfaction.
Required Skills and Qualifications

To succeed in this role, you must possess strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.

Additionally, you should have experience working with service agreements and time-and-material programs, as well as knowledge of sales efforts and customer satisfaction strategies.

Our ideal candidate is a motivated and results-driven individual who can work effectively in a fast-paced environment.

Benefits

At our company, we value innovation, progress, and making energy safer, cleaner, and more efficient.

We offer a range of benefits to our employees, including flexible working arrangements, health and wellness programs, and opportunities for professional development.

We are committed to achieving net-zero carbon emissions by 2050 and recognize that everyone is different.

Others

We invest in the health and well-being of our people and support flexible working arrangements to help them deliver their best work.

Our company culture is built on values of teamwork, integrity, and respect, and we are dedicated to creating a positive and inclusive work environment.

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