Front Office Manager
4 semanas atrás
Job Title: Front Office Manager
Job Summary:
We are seeking a highly skilled and experienced Front Office Manager to join our team at Accor Hotels. As a Front Office Manager, you will be responsible for maintaining the reputation of our property as a welcoming and guest-focused hotel.
Key Responsibilities:
- Uphold high-quality service standards according to the IBIS ACCOR brand.
- Resolve guest concerns and operational issues in a timely and effective manner.
- Coordinate with other departments to ensure seamless operation of the front office.
Requirements:
- Previous experience in high-paced operations dealing with a high volume of guests at the managerial level.
- Guest-oriented, using creativity to exceed expectations.
- Excellent organizational skills, planning, forecasting, and team management.
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