Assistant Front Desk Manager

1 dia atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Assistant Front Office Manager

Fairmont Dallas, a renowned hotel in the Arts District of downtown Dallas, boasts 545 elegant guestrooms and suites, along with over 73,000 square feet of versatile meeting space. With a rich history of hosting countless civic, social, cultural, convention, and corporate events, Fairmont Dallas has been the setting for unforgettable memories for over 50 years.

Job Summary

As an Assistant Front Office Manager, you will leverage your leadership and interpersonal skills to optimize Rooms Division Operations and deliver an exceptional guest experience. Your primary responsibilities will include:

  • Leading and managing all aspects of the Front Office department to ensure seamless service delivery.
  • Coaching and training front office employees to enhance their skills and performance.
  • Assisting with and performing all tasks related to front desk operations.
  • Handling guest concerns and resolving issues promptly to ensure memorable experiences.
  • Maximizing rooms revenue strategies and practices.
Requirements

To succeed in this role, you will need:

  • A service-focused personality and previous leadership experience in hospitality.
  • Prior experience working with Opera or a related system is an asset.
  • Proven ability to build and maintain strong relationships with all stakeholders.
  • Excellent communication skills, with the ability to clearly convey thoughts, actions, and opportunities.
  • Able to lead by example, foster a strong team culture, and drive high performance.
What We Offer

As a valued member of our team, you can expect:

  • Competitive compensation and benefits package.
  • Complimentary shift meal and employee benefit card offering discounted rates at Accor Hotels worldwide.
  • Opportunities for career growth and development through our Academy.
  • Ability to make a positive impact through our Corporate Social Responsibility activities, such as Planet 21.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to take your career to the next level, please submit your application.



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