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Senior Director of Post-Sales Technical Services
3 semanas atrás
This position is responsible for leading the post-sales technical services team in the LATAM region. As a senior director, you will focus on delivering rapid and reliable deployments and customer value realization.
Key Responsibilities
- Collaborate with LATAM sales leadership to align technical services strategies with regional sales goals, customer requirements, and market dynamics.
- Develop and maintain strong relationships with customers and executive-level leadership to gain insights and feedback on improving the post-sales experience.
- Build a strong cross-functional interlock and operating cadence with Sales, Center of Excellence, Product Management, and Technology teams.
Requirements
- Experience leading post sales technical services teams within the LATAM region, including managing diverse, multi-lingual, and multi-cultural teams.
- Strong understanding of the specific cybersecurity challenges and opportunities in the LATAM market.
- 15+ years' experience in a high growth SaaS/Cloud Enterprise Technical Services Organization, or similar experience.
- Strong technical background with expertise in cybersecurity domains such as network security and cloud security.
