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Facilitating Workload Management

2 semanas atrás

Buenos Aires, Brasil beBeeOperation Tempo inteiro R$12.000 - R$36.800
Operations Coordinator Job Description

In this role, you will play a crucial part in managing the day-to-day workload assignments. Your primary responsibility will be to ensure proper configuration of client requests while maintaining high quality and productivity standards.

The key areas of focus include data entry, accuracy, case volume management, workload identification, and effective communication with team members.

To succeed in this position, you must have excellent analytical skills, attention to detail, and the ability to work well under pressure. You should also be able to communicate effectively with internal clients and colleagues.

Required Skills and Qualifications

This role requires the following skills and qualifications:

  • Data Entry Expertise: You must be skilled at defining, asking key questions that help internal clients discover their needs.
  • Communication Skills: Building trust by communicating effectively with internal clients and colleagues is essential for success in this role.
  • Project Management: Setting appropriate expectations with internal clients and managing them throughout the data entry request process is critical.
  • Problem-Solving Skills: The ability to anticipate internal/external customers' needs and place customers at the center of thinking and actions is vital.
  • Time Management: Effectively defining own work into tasks, prioritizing tasks, dealing with conflicting work issues, and monitoring own progress are essential skills for this role.
  • Attention to Detail: Attention to detail and ability to precisely follow documented work instructions are necessary for success in this position.
Benefits

This role offers the following benefits:

  • Opportunity for Growth: With 2-4 years of working experience in a data operations role, you will have the opportunity to develop your skills and take on new challenges.
  • Configuration Experience: Previous configuration, implementation, and/or support experience is highly valued in this role.
Others

This role requires the following qualities:

  • Reliability: You must be reliable and able to meet deadlines by recognizing the best use of time and working with end results very clearly in mind.