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Senior Regulatory Compliance Specialist

2 semanas atrás

Buenos Aires, Brasil beBeeRisk Tempo inteiro R$60.000 - R$75.000
Job Title

The role of a Risk and Compliance Professional plays a pivotal part in ensuring the integrity of our operations.

  • Player Monitoring: Conduct live chat interactions with players exhibiting behaviors or meeting criteria that indicate potential harm or regulatory concerns. Provide support, gather relevant information, and evaluate their circumstances to determine appropriate actions.
  • Communication: Manage phone calls with players when live chat interactions are not feasible, ensuring effective communication and addressing their concerns thoroughly and empathetically.
  • Assessment and Intervention: Analyze and assess player accounts that trigger pre-established thresholds. Evaluate behavioral patterns, financial activity, and affordability indicators to identify risks and implement necessary interventions.
  • Open Media Searches: Perform open media searches to gather additional information about players being assessed. Utilize this information to enhance understanding of the player's situation and inform decisions.
  • Compliance Support: Ensure adherence to regulatory policies by accurately documenting assessments and actions, maintaining thorough records, and escalating cases when necessary.
  • Collaboration: Work closely with internal teams to share insights, develop strategies, and improve processes that promote regulatory compliance.

Key Responsibilities:

  • Conduct player monitoring to identify potential harm or regulatory concerns
  • Provide support and communicate effectively with players
  • Analyze and assess player accounts to identify risks and implement interventions
  • Perform open media searches to gather additional information about players
  • Ensure compliance with regulatory policies and procedures

Requirements:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of responsible gambling and anti-money laundering regulations

Benefits:

  • Opportunity to work in a dynamic and innovative industry
  • Chance to make a positive impact on player safety and well-being
  • Collaborative and supportive work environment

About Us:
We are a leading company in the gaming industry, committed to providing a safe and responsible gaming experience for our players. We are seeking a highly motivated and experienced professional to join our team as a Risk and Compliance Professional.