
Quality Assurance Specialist
Há 4 dias
- This role involves resolving protocols received in your queue with a focus on quality and efficiency.
- You will be responsible for completing tasks within established service level agreements (SLAs) and collaborating with the network to clarify any doubts or discrepancies, ensuring maximum information accuracy.
- Maintaining effective communication with the accredited network, clients, operations, and sales teams is crucial for success in this position.
The ideal candidate will possess a high school diploma completed, preferably pursuing higher education in Administration, Law, Engineering, or related fields, and demonstrate excellent critical judgment and urgency handling skills.
Good communication skills are essential to build strong relationships with the network, clients, operations, and sales teams.
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