Technical Support Professional

Há 2 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeProblemSolving Tempo inteiro R$60.000 - R$90.000
Job Overview

As a seasoned technical professional, you will play a pivotal role in ensuring customers derive maximum value from their experience. This position combines solution engineering expertise with creative problem-solving to drive exceptional customer outcomes.

Key Responsibilities
  • Deliver expert-level technical support for software, troubleshooting complex issues and identifying root causes
  • Apply analytical and investigative skills to diagnose, investigate, and resolve intricate technical problems efficiently
  • Provide personalized guidance to customers on navigating the platform and its various modules, ensuring optimal use and efficiency
  • Utilize solution engineering principles to design and recommend tailored configurations, integrations, and optimizations that meet customer needs
Requirements
  • 5+ years of experience in Customer Support/Technical Support roles
  • Bachelor's degree in Computer Science, Information Technology, or equivalent
  • Fluent in English (spoken and written)
  • Exceptional problem-solving skills with deep investigative and analytical abilities
Benefits
  • 15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidays
  • Opportunities for career advancement and professional growth

What You Will Bring
  • Passion for delivering exceptional customer experiences
  • Ability to work collaboratively as part of a high-performing team

  • Technical Support Professional

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeExpert Tempo inteiro R$648.000 - R$1.141.200

    Technical Support ExpertThis is a critical role that requires exceptional technical skills and customer service abilities. As a Technical Support Expert, you will be the primary point of contact for customers seeking assistance with Oracle products.Provide timely and effective support to customers via phone, email, and other communication channels.Analyze...

  • Technical Support Professional

    Há 7 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeFieldService Tempo inteiro R$40.000 - R$80.000

    Job Summary:We are seeking an experienced Field Service Support Specialist to provide first-level support to users for hardware and software issues.Key Responsibilities:Provide timely and effective support to users via various communication channels.Install, configure, and maintain computer systems, peripherals, and networking equipment.Maintain accurate...

  • Technical Support Specialist

    Há 4 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeetechnical Tempo inteiro R$60.000 - R$85.000

    We are seeking a skilled professional to fill the role of Technical Support Specialist.

  • Network Infrastructure Technical Support Professional

    Há 13 horas

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSupport Tempo inteiro R$76.724 - R$104.312

    Job TitleTransforming the Future of Technology TogetherWe are looking for a highly skilled professional to join our Network Infrastructure Team as a Customer Technical Support Specialist. This role is perfect for someone who is passionate about technology, customer satisfaction, and team collaboration.As a member of our team, you will play a key role in...

  • Technical Support Specialist

    1 dia atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeSupport Tempo inteiro R$806.400 - R$1.048.800

    Job Title: Technical Support SpecialistAs a Technical Support Specialist, you will provide professional technical support to customers. Your role involves diagnosing fault-related cases using software diagnostics and network/utility programs, providing updates to customers, and allocating cases to the next step in the case flow process.About YouYou should...

  • Technical Support Specialist

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeTechnical Tempo inteiro R$41.180 - R$41.340

    Job Title: Technical Support SpecialistWe are seeking a skilled and dedicated Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to clients, troubleshooting internal processes, and performing product-related research.About the Role:Provide expert technical...

  • Technical Support Specialist for Lubricants

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeLubricants Tempo inteiro

    Job Title: Technical Support Specialist for Lubricants">">We are seeking a skilled Technical Support Specialist to join our team in Latin America. The ideal candidate will have strong technical expertise and excellent communication skills to build relationships with our distributors and customers.">">About the Role:">In this role, you will be responsible for...

  • IT Technical Support Professional

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeSupport Tempo inteiro

    IT Systems Support Specialist role This entry-level Information Technology position offers the opportunity to join a dynamic team in the Oil and Gas industry. The successful candidate will provide technical support to operations, troubleshooting regional IT issues and escalating complex problems as necessary.The role also involves executing transcription...

  • Administrative Professional

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeAdministrative Tempo inteiro R$56.000 - R$79.000

    Job OverviewThe United Nations Human Settlements Programme is seeking an administrative professional to provide technical support and guidance for the execution of administrative activities related to a project.Main Responsibilities:Provide technical assistance and support for administrative tasks associated with the project.Collaborate closely with local...

  • Technical Support Professional

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCloudSupport Tempo inteiro US$90.000 - US$121.000

    Cloud Support Role OpportunityCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public...